Sunday, April 19, 2009

Roughing It

"Does that sound alright, miss?"

That's actually what tech support asks you when they tell you your laptop will have to be sent in. And that it will take 7-9 business days because you've baffled the team with your problem. They go through a bunch of troubleshooting until they break the bad news that you'll have to part with it; you just can't fix it on your own. Then they ask if that's ok.

No. No, it is not ok. 7-9 BUSINESS DAYS? I must have a laptop time machine and it's 1998 all over again to be going over a week without my laptop.** (Would you like a list of my favorite AOL keywords? Time to troll Hanson websites for new pictures, I guess! Meet me on AIM to discuss the finer points of Leonardo DiCaprio, ok?) Saying "no, as a matter of fact, 7-9 days is unacceptable" won't actually change the facts. It's really more of a gesture. It'll take as long as they need in order to fix my laptop. I'll be excited about it regardless of the time.

The laptop has been sick since Friday night, the poor thing. I've been checking my email on my family's desktop, so it's tolerable. The first solution was a new cord, which arrived today. I figured, hey, I can make it until Wednesday! But then..the replacement cord didn't breathe new life into my friend. That was when I got the news.

I resisted. I glanced at my first laptop, 8 years old. Ancient and sad, I still have it because I recently realized a bunch of music never made it to my new laptop. But it's pathetic, so I only gave it a fleeting look. Until I heard the fateful words "seven to nine business days."

So here I sit, fingers crossed that my dinosaur friend here can handle all this activity. All so I could log on to twitter. This, my friends, is a new low.

Regular letters and blog posts will be sporadic at best until I get things sorted. In the meantime, I'm keeping a list of things I meant to tweet. Get excited!!

**I didn't get a laptop until 2002 when I went to college. Coincidentally that very laptop happens to be the one I'm typing on right now.

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